Contact information
Customer Service
At MicroFitness, we are dedicated to providing excellent customer service and support. If you have any questions, concerns, or need assistance with your order, please do not hesitate to contact us.
How to Reach Us
- Email: You can reach our customer service team at info@shopmicrofitness.com. We aim to respond to all inquiries within 24-48 hours, Monday through Friday.
Inquiry Types
Please feel free to contact us regarding:
- Order Status and Tracking
- Product Information and Customization Options
- Shipping and Delivery Inquiries
- Returns, Exchanges, and Refunds
- Technical Support for our website or products
- General Feedback and Suggestions
Response Time
- Business Hours: Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We strive to respond to all inquiries within 24-48 hours during business days.
- Weekend and Holidays: Inquiries received on weekends or holidays will be addressed on the next business day.
Important Information
- When contacting us, please provide as much detail as possible regarding your inquiry to help us assist you more efficiently. Include your order number, product name, and any relevant information.
Feedback and Suggestions
We value your feedback and are always looking for ways to improve our products and services. Please feel free to share your thoughts and suggestions with us at info@shopmicrofitness.com.
Thank you for choosing MicroFitness. We look forward to assisting you!